HOUSE RULES

Rustic Farmhouse

1991 S. Tombaugh Way

 

Directions:

Take Exit 195 towards Flagstaff or continue north on I-17,  aka Milton Rd. Take a left on  University Ave.  Take a right onto Tombaugh Way. The home is on the left in the cul-de-sac.

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Check In- No earlier than 4 p.m.

Check Out - No later than 10 a.m.

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Guests:

Due to City of Flagstaff licensing requirements, only the guests on the reservation are allowed in the home during your stay. We have a maximum occupancy of  up to 8 guests at all times. If more people are found in the home during your stay, the reservation will be canceled immediately. This helps maintain neighborhood integrity and prevents complaints from neighbors.

Guest Parking:
    HOA restricts parking in the streets at all times. The City of Flagstaff restricts parking from November to April.  Please park in garage or driveway, and refrain from parking on the landscaping.

Snow Removal:

Please find shovels and other equipment conveniently located in the garage for your use.  If possible, we would greatly appreciate your efforts in clearing the snow as soon as possible after snowfall. This will help maintain safe conditions for all guests. We  highly recommend  AWD or 4WD should you book our home in the winter as there is an incline to the driveway and you may not be able to access the garage in icy conditions. We understand that not everyone may be physically able or comfortable shoveling snow. Please consider if you are capable of removing snow from the driveway or have an appropriate vehicle. Do not use chains to drive up our driveway and into the garage. We do have a snow blower and will use it to clear the driveway once it has stopped snowing during business hours. 

 

Fireplace Operation Video

Winter:
     Please consider the following tips to be prepared for cold weather and icy roads:

Dress appropriately: Pack warm clothing, and sturdy footwear for ice.

Check weather conditions and stay updated.

Drive cautiously, have an appropriate vehicle or weather conditions.

Have emergency supplies such as a blanket, flashlight, spare batteries, ice scraper, and a small shovel.

Under Kitchen Sink:
     Paper Towels, Garbage Bags, Dishwasher Pods, Sponge, First Aid Kit. Fire Extinguisher is located on the wall in the garage.

 

Dishes:

We would like to kindly request your cooperation regarding the handling of dishes and kitchenware during your time with us. To ensure proper sanitation and hygiene, we ask that you refrain from hand washing the dishes that would be utilized by future guests, and instead, use the dishwasher. This will ensure that all kitchen items are thoroughly sanitized while maintaining consistent cleaning standards for the health and safety of all.

Coffee Machine:
     Keurig

Coffee is not supplied

Laundry Room:
     This room is not available for guest use. Unfortunately, too many guests have caused the washer to malfunction and then the cleaners are not able to wash the laundry.

Induction Cooktop:
    Cook directly on top of the provided silicone mats to prevent scratches. Always ensure the display shows '0' after cooking, leaving an element "on" without food in the pan will scorch the mat and burn the cookware. There are also instructions for use of the cooktop in the cabinet underneath. Do not use the "AutoChef" feature, we do not have the required specialized Bosch pans, it's use can damage the cooktop.  Dirty mats should be cleaned before the next use. 

Wall Oven:

The LG wall oven requires very specific maintenance protocols to avoid electrical failure. Please do not attempt to troubleshoot or clean the appliances. If a mess happens, please just message me. We prefer to handle all technical care and cleaning to ensure it is in peak condition for every guest. Thank you for helping us maintain these high standards.
We have provided aluminum foil to place over the food for those really messy meals. Do not place aluminum on the floor or bottom of oven as one guest did. It will melt and adhere to the metal and ruin the floor of the oven.

There is an automatic cleaning fee of $50 should the oven need to be cleaned for any reason by the cleaners.

Luggage:

    To ensure the longevity and appearance of our property, we kindly request you handle your luggage with care and avoid dragging or bumping it against wood doors, stairs, and walls. These delicate surfaces can easily be scratched and damaged by luggage.  Our wood doors are not available for purchase any longer and cannot be repaired if gouged and cracked. We appreciate your help in avoiding the expense of custom replacements.

Trash:
   *  Refuse  to the curb Wednesday night for Thursday morning pickup.
   *  Recycle to the curb Sunday night for Monday morning pickup.
     Should the container be out at the curb during your stay, would you be kind enough to place in garage once the city has emptied? The HOA is very strict about this and loves to impose fines.

Grease:
     Do not throw grease or oil outside on the landscaping. It does not wash away. 

Smoking:
We genuinely value your understanding and cooperation in maintaining a smoke-free environment  for the comfort and well-being of all guests. Smoking, of any kind, is strictly prohibited inside the home or on the property, including the grounds. If smoking is your personal preference, please do so off the property. Littering the grounds with cigarette butts not only creates an unsightly environment but can also pose a fire hazard.

Bedding & Linen Care:

To maintain our high standards of hygiene and comfort, we kindly ask that you do not place luggage or other items on the beds, as wheels and bags can transfer oil, dirt, or cause permanent damage.

Check-out: Please leave all linens on the beds upon departure.

Stains: Our cleaning service charges for specialized stain treatment and extra laundry cycles; in cases of permanent damage, replacement fees will apply. 

Thank you for keeping our linens pristine for every guest!
    
Animals
     Our policy does not allow pets or emotional support animals (which fall under stays over 30 days), with the exception of service animals as defined by the ADA. We understand they provide comfort, but we must prioritize the needs and comfort of all our guests. Kindly notify us in advance if you will be accompanied by a service animal during your stay. This will enable us to make necessary arrangements for you and your service animal. We appreciate you adhering to our pet policy, by doing so, we can maintain a clean and allergy-free environment for all our guests. 

Windows:
     Should you open the windows, do not leave open when not in the home. We do not wish to heat or cool the outside. This is especially important in the summer when the Monsoons can pour rain at any time and damage the window sills, floors and walls. Some of the latches are tricky, do not force. Please let me know if you have problems and which windows have been opened, so we can latch them after your departure.

Garage Door:
     There is a garage door opener in the living room on the coffee table. There is also a button on the wall as you walk into the garage from the foyer.

 

Fire Pit:

Seasonal from May 1st until first snow. There is a 9 lb. propane tank which can be filled at the Shell gas station located at 2325 S. Woodlands Village Blvd. Usually around $5. They will not fill after dark. We do not provide propane.

View the video.

Guest Items Left Behind:
     We are not responsible for lost or stolen items. We are happy to return forgotten items to you at your expense. 

Damage:
     We take great pride in providing a comfortable and well maintained environment for all our guests. In the rare event that any damages occur during your stay, we kindly request that you inform us as soon as possible, this allows us to address the issue promptly and to minimize any inconvenience caused for the next guest. Our intention is to maintain a positive and enjoyable experience for all our guests, and we appreciate your understanding and cooperation.

     After you have read the House Rules and Departure information, please send me a message through Airbnb Chat with the code words "Misty Mountains". You will not be able to access the home without sending the code words and by so doing agree to the terms of the house rules and departure information.



Early Check-In/Late Check-Out:
    While we understand that early check-in or late check-out can be convenient for our guests, please note that it can disrupt our cleaning schedule of several homes, and impact the turnaround time. Your cooperation in adhering to these times, allow our cleaner sufficient time to prepare for all guests. If you require specific scheduling needs, we recommend reaching out in advance. We will do our best to accommodate your request. By respecting the designated check-in/out times, we can ensure that all guests have a clean and comfortable space upon arrival and our cleaners can provide their services efficiently. Just a note, the cleaners do charge for these services at a rate of $15 per hour.

Security Camera:
     Located under the shed roof on the front of the garage.

Questions?
     We wish to keep our guests safe and informed regarding the idiosyncrasies of our home. Should you have any questions or concerns, please do not hesitate to call.  
Thank you so much, we really appreciate you taking the time.
Laurie
1-928-607-6453

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DISCLAIMER

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The City of Flagstaff has adopted licensing requirements. 

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Please pay special attention to the following statement.

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Guests and other guests, invitees or other persons under Guests control, agree to comply with all applicable Rules & Law concerning the Premises, including, but not limited to, any acts involving imminent or actual serious property damage or trespassing as defined by law, any criminal activity (state, federal or municipality), including drug-related activity, any act of violence or threats of violence, other illegal activity, including threatening or intimidating, unlawful discharge of firearms, or assault, or jeopardize the health, safety and welfare of other Guests, Property Owner and their representatives, agents or others. Should this happen during Guest stay, the reservation will be immediately canceled and Guest agrees to pay for the entire reservation. 

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